We created personalised boxes just for children because we understand that their nutritional needs are different from those of adults. It’s important to ensure that snacks forkidsare balanced,without white sugar or artificial sweeteners, to avoid energy spikes, while also protecting dental health and encouraging healthy eating habits. With regard to artificial sweeteners, as there is not enough scientific evidence, we consider it safer to exclude them from our lists of ingredients for children.Our children's box has been carefully designed to provide energy, flavour, and nutrition, without compromising their long-term health.

The box is designed for children aged5 to 12 years old. This age range ensures that the snacks provided meet the nutritional needs of growing children, offering the right balance of energy, flavour, and essential nutrients, without including ingredients like white sugar, artificial sweeteners, or excess protein that may not be suitable for younger children.

That depends. Our snacks may contain traces of gluten, eggs, peanuts, soy, milk, and nuts, among others. If you have a severe intolerance (like gluten), unfortunately, we can't create this box for now. But we are committed to finding safe solutions for your child.

However, in case of manageable food intolerances, contact us at hello@ohmysnacks.net and we will help you as best as we can.

You can typically expect your Oh!My Snacks box to arrive within 1-3 business days after you've placed your order. While we aim to be as speedy as possible, we prioritize quality. Our dietitians take time to carefully select the snacks that perfectly match your preferences. That way, you receive a box that's uniquely tailored just for you, ensuring that every snack is a hit!

All fees are included for the mentioned countries (Germany, Ireland, England, Portugal (including Azores), Spain, Netherlands, Austria, Belgium, France, Italy, Luxembourg, and Poland. Islands not included.

All other countries have a shipping fee that can be verified at the checkout page.

You can make these changes in your account. Going to Login page and then click "My Subscriptions". If you can't or if you encounter any problems, you can send an email to hello@ohmysnacks.net. We are quick to respond.

Our cancellation policy varies based on the timing of your request:

• Before Renewal Date: No charge to your card; no refund needed.
• After Renewal Date, Before Order Processing: Eligible for a partial refund, deducting 1.8% + €0.30 for transaction costs. You'll be notified by email when your order is renewed.
• Order Ready for Dispatch: No refunds as the box is personalised and already in the distribution process. You will receive an email when your box is ready to be delivered.