Uniquely Yours 📦 We deliver in all Europe and UK

Privacy policy

We collect data so we can deliver a personalized experience!
Applicable rules on Privacy and Data Protection

Oh!My is aware of the relevance of Regulation (EU) 2016/679 of the European Parliament and of the Council, on April 27, 2016 and its compliance. We respect the right to user privacy.

Responsible for treatment

Name: Obviously Magic Lda.
Email: hello@ohmysnacks.net


1. Customers
When purchasing a product in our online store, the data provided by you is used to customize, process, bill and ship the purchased products. To place an order in the online store, the user voluntarily provides his personal data, namely name, address, telephone, billing data and payment methods, nutritional preferences, flavor preferences and product category preferences, which must be true and exact.
When formalizing the purchase order, the customer declares to be the holder of the information provided.

2. Users
The information provided in the registration form is used to manage your profile, improve your shopping experience or navigation on the site, consult your order and make purchases, without the need to enter new identification data, including payment data such as bank card which, with your express consent, have been kept for future purchases.

3. Commercial communications
Given the consent provided for in article 21 of the Information Society Services Act, we will use your contact details to send you communications of interest about Oh My, including promotions, product and service offers and content on nutrition, food, style of life and the like. The information may be sent by post, telephone or electronically.

4. Request for information
All data that you provide through direct contact with Oh My, chat tool or by any means of direct communication, including social networks, will be processed to meet your query or request.

Veracity of the information provided
The user declares that all information provided is true and accurate, as well as guarantees the authenticity of all data provided. The user will be solely responsible for false statements made and for the inherent damages that he may cause to Oh My or third parties.

Data recipient
We inform you that if you make an online purchase that must be delivered to the address stipulated by you, in your shipment will be detailed all the necessary data for the fulfillment of the delivery of your purchase by the partner shipping agent, including name, delivery address and telephone number. . The telephone number will be included to allow contact between the transport company and the customer in order to facilitate the delivery of the purchase.

Basis that legitimizes the Data Processing
The basis that legitimizes the processing of data is the User's consent and acceptance in each of the sections in which personal information is compiled. The User has the right to withdraw consent at any time without affecting the legality of the treatment based on consent prior to its withdrawal.
In relation to the processing of data for commercial purposes through telematic means, if there is a prior contractual relationship between the parties, the communications are about products or services related to those previously requested by the interested party, and if the User has been given the possibility that opposes the processing of data by ticking the unmarked box, the basis that legitimizes the processing is based on the provisions of article 21.2 of Law 34/2002, of July 11, on Information Society services. In each commercial communication sent to the interested party, he will be given the opportunity to express his opposition to the receipt of new communications.

Data conservation

1. Customers
The information will be kept for the time necessary to manage your purchase, from preparation, invoicing, shipping and delivery. The information will later be kept during the statute of limitations for legal actions.

2. Users
The information will be kept for the time necessary to manage your purchase, from preparation, invoicing, shipping and delivery. The information will later be kept during the statute of limitations for legal actions.

3. Recipients of commercial communications
Your information will be kept indefinitely unless you request its removal.

4. Request for information
Your information will be kept for as long as necessary to handle your request. Subsequently, they will be kept indefinitely unless the user requests their removal.

Exercise of rights
The User has the right to access their data, request their alteration or deletion.
If the User wishes Oh My not to process their data, this wish must be expressed, exercising their right by sending an email to hello@ohmysnacks.net

Information Security
Oh My uses encryption technology through partners and is stored on high security web servers to protect all processed data. However, we remind you that there is no infallible technology and as such you must take all the necessary measures that are within your reach to keep your data safe.

Social media
When creating an account on our site, the customer's computer will save a cookie (a small file with a unique code) that will allow him to be automatically identified whenever he visits our site again.
Cookies are also used so that our system can follow the customer's steps in a purchase session. If the customer does not accept the use of cookies, he will not be able to properly use our website. For complete transparency, you can consult the details about the data stored in our cookies policy.

Changes to the Privacy Policy
Oh My reserves the right to change this Privacy Policy. All changes to the Privacy Policy will be expressly communicated to the User.

Need help?

If you have any question about our terms and conditions or about our service feel free to contact us.