Gift Boxes

Every box has someone in mind.

How it works

From your choice to their moment.

  1. Choose the box

    Pick the one that fits them best.

  2. Let us know where to send it

    To their door, or to yours.

  3. They receive it

    It leaves in one to two working days and arrives one to three working days later. For the Azores and Madeira, allow up to ten working days.

Not sure what to choose?

There's always the Gift Card.

Sent by email with a personalised message, instantly or on a date of your choice. The recipient then chooses their own box or snacks.

Gift Card

FAQs

The answer might already be here.

Can I give a box to someone?

You can, in two ways. If you want to surprise them, choose one of our Gift Boxes, ready-made and sent to whatever address you give us. If you want to give the whole experience, give a Gift Card: they answer the quiz and the box is made for them, which is the only way a box can be personalised. Each subscription belongs to one person, so you can't take one out in your name for someone else to receive; the Gift Card takes care of that.

How long does delivery take?

Your box leaves the warehouse one to two working days after you order and arrives one to three working days later. For the Azores and Madeira, allow up to ten working days. The first one takes the same: our nutritionist team puts it together as soon as your answers come in. When it's on its way, you get an email with the tracking number.

Where do you deliver, and what does delivery cost?

On your personalised box, delivery is included in mainland Portugal, mainland Spain and across the UK. To the Azores and Madeira, it's €10. We also deliver to Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland and Romania, at a flat rate. We don't deliver to the Balearics or the Canaries. On other purchases, the cost depends on what you're ordering and where it's going, and it shows at checkout, before you pay.

Can I track my order? What if I'm not in?

Yes. When your box leaves, you get an email with the tracking number and the courier's link. It's delivered during the day to the address you gave, and the courier may call you, so it's worth having your mobile number right in your account. If you're out, the courier will always try to call and you'll get a note saying what happens next. If delivery fails and the box comes back to us, sending it again is charged separately. And if it's late or goes missing, write to us: we'll sort it out with the courier.

My box arrived damaged, or a snack was missing. What do I do?

Write to us within eight days of receiving it, through the chat in your account or at hello@ohmysnacks.net, with a photo of what arrived and your order number. We sort it without a fuss: we replace what was missing or damaged in your next box, or refund the corresponding amount, whichever you prefer. If the box looks damaged on the outside, it's worth photographing it before you open it.